Supply updates

Last updated 23 March 2020

We commit to ensuring the quality, safety and reliable supply of our products. If the supply of our medicines or vaccines is disrupted in Australia we will publish details here.

At this unprecedented time, we are seeing high demand for medicines across Australia. We are actively managing our global supply chains to minimise potential disruption, and we are monitoring the situation closely. We will put the needs of patients first at all times.

At present, with the exception of specific supply disruptions as outlined below, we have adequate stock in place in Australia and we support the Australian Health Protection Principal Committee (AHPPC)’s advice against bulk purchases of medicines.

We will continue to work closely with the Australian Federal and State governments to respond to this issue and communicate to the Therapeutic Goods Administration (TGA) and customers about any future stock issues in the usual way.

We support the Government and Pharmacy industry's steps to introduce limits on dispensing and sales of prescription and over-the-counter medicines during the COVID-19 pandemic to ensure patients can access the medicines they need. 


Ventolin inhalers

(VENTOLIN INHALER CFC-Free Salbutamol 100 microgram (as sulfate) pressurised inhaler metered dose)

We are currently seeing unprecedented and unpredictable high consumer demand for Ventolin (salbutamol) inhalers across Australia. Ventolin is still available in Australia, but we understand this is impacting availability in some areas of the country at a pharmacy level.

We are working with government stakeholders to make sure the Ventolin inhaler supplies we have available are distributed to where they are needed most; while we do that, we have allocation procedures in place with our pharmacy wholesalers. In partnership with wholesalers we are prioritising supply to hospital pharmacies; all pharmacies should contact their usual wholesaler for supply-related questions.  


Ventolin (salbutamol sulfate) 5mg/2.5mL nebules

GSK currently has intermittent supply of its Ventolin 5mg nebules. This is due to high global demand for the product, with local demand also increasing due to an alternative brand of salbutamol inhalation ampoules being out of stock in Australia. We will provide an update in August 2020.


Herpes zoster vaccine

GSK’s herpes zoster vaccine, Shingrix, is not available in Australia. There is currently no confirmed timing for the supply of Shingrix to Australia.


Please visit the TGA website for ongoing updates to supply.

For more information on GSK's medicines or vaccines, please contact GSK medical information on 1800 033 109.