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Contact us

Whether you’re a customer, job seeker, health professional or an investor, you can find the find the right number to contact us

 

Please note, we cannot respond to questions about general medical information or questions regarding your personal medical condition. If you have questions about a specific medical condition, please consult a healthcare professional.

If you are a patient or a healthcare professional looking for product information or to report an adverse event or quality concern related to our:

  • Pharmaceutical products or vaccines, please call Medical Information on 1800 033 109
  • Consumer Healthcare products, please call our Consumer Relations team on 1800 028 533 or email anz.consumer-relations@gsk.com (this email should not be used for enquiries related to prescription medicines or vaccines)

Our Privacy Notice outlines how GSK handles the processing of personal information when dealing with your enquiry, complaint or adverse event report.

As product information and availability varies country to country, we are able to respond to Australian enquiries only.

For general enquiries please contact our Pharmaceuticals and Vaccines or Consumer Healthcare offices.

GSK Pharmaceuticals and Vaccines

Level 3, 436 Johnston Street, Abbotsford, Victoria, 3067
PO Box 18095, Melbourne, Victoria, 8003
Telephone: +61 3 9413 7200
Fax: +61 3 8761 2442

GSK Consumer Healthcare (including over-the-counter, dental hygiene and nutritional products)

82 Hughes Avenue, Ermington, NSW 2115
Telephone:+61 2 9684 0888
Fax: +61 29475 0381

 

 

Careers

If you are interested in a possible career with GSK Australia, please see our: Careers page.

Media professionals

For media enquiries related to Consumer Healthcare please contact:

Jenny Walters

Mobile: +61 429 527 180

Email: jenny.e.walters@gsk.com

 

For media enquiries related to pharmaceuticals and vaccines please contact:

Angela Hill

Mobile: +61 466 514 894

Email: angela.m.hill@gsk.com

 

Patient and healthcare professionals

If you are a patient or a healthcare professional looking for product information or to report an adverse event related to our:

Pharmaceutical products or vaccines, please call Medical Information on 1800 033 109

Consumer Healthcare products, please call our Consumer Relations team on 1800 028 533 or email anz.consumer-relations@gsk.com (this email should not be used for enquiries related to prescription medicines or vaccines)

To report an adverse event

Regarding our Pharmaceutical products or vaccines, please call Medical Information on 1800 033 109

Regarding our Consumer Healthcare products, please call our Consumer Relations team on 1800 028 533

Unsure if you are reporting a GSK Consumer Healthcare product? Click here (PDF-123 KB)