Contact us

Whether you’re a customer, job seeker, health professional or a journalist, find the right number to contact us.

Please note, we cannot respond to questions about general medical information or questions regarding your personal medical condition. If you have questions about a specific medical condition, please consult a healthcare professional.

If you are a patient or a healthcare professional looking for product information or to report an adverse event or quality concern related to our:

  • Pharmaceutical products or vaccines, please call Medical Information on 1800 033 109
  • Consumer Healthcare products, please call our Consumer Relations team on 1800 028 533 or email (this email should not be used for enquiries related to prescription medicines)

Our Privacy Notice outlines how GSK handles the processing of personal information when dealing with your enquiry, complaint or adverse event report. 

As product information and availability varies country to country, we are able to respond to Australian enquiries only.

For general enquiries please contact our Pharmaceuticals and Vaccines or Consumer Healthcare offices.

GSK Pharmaceuticals and Vaccines

Level 3, 436 Johnston Street, Abbotsford, Victoria, 3067
PO Box 18095, Melbourne, Victoria, 8003
Telephone: +61 3 9413 7200
Fax: +61 3 8761 2442

GSK Consumer Healthcare (including over-the-counter, dental hygiene and nutritional products)

82 Hughes Avenue, Ermington, NSW 2115
Telephone: +61 2 9684 0888
Fax: +61 29475 0381