Contact us


Patients and Customers

If you have questions about particular medical conditions, please speak to your healthcare professional.

Pharmaceuticals and Vaccines

For product information or to report an adverse event related to our pharmaceutical products or vaccines, please call 1800 033 109.

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

For product information or to report an adverse event related to our Consumer Healthcare products, please call 1800 028 533. To contact the Ermington Environmental Complaints Line please call 02 9684 0843 (24 hr site security).

As product information and availability varies country to country, we are able to respond to Australian enquiries only.

General Enquiries

For general enquiries please contact the switchboard for the relevant business areas:

Pharmaceuticals and Vaccines

Telephone: +61 3 9721 6000
Fax: +61 3 8761 2442

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

Telephone: +61 2 9684 0888
Fax: +61 2 9684 1018