Contact us

Patients and Customers

If you have questions about particular medical conditions, please speak to your healthcare professional.

Pharmaceuticals and Vaccines

For product information or to report an adverse event related to our pharmaceutical products or vaccines, please call 1800 033 109.

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

For product information or to report an adverse event related to our Consumer Healthcare products, please call 1800 028 533.

As product information and availability varies country to country, we are able to respond to Australian enquiries only.

General Enquiries

For general enquiries please contact the switchboard for the relevant business areas:

Pharmaceuticals and Vaccines

Telephone: +61 3 9721 6000
Fax: +61 3 9729 5319

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

Telephone: +61 2 9684 0888
Fax: +61 2 9684 1018

Our Locations

Abbotsford office

Level 4, 436 Johnston Street
Abbotsford VIC 3067

PO Box 18095
Melbourne VIC 8003

Boronia office

1061 Mountain Highway
Boronia VIC 3155

PO Box 168
Boronia VIC 3155

Ermington office

82 Hughes Avenue
Ermington NSW 2115

Locked Bag 3
Ermington NSW 2115